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We're Here To Help

We find that we get a lot of the same questions. So we compiled the most common questions and the most common answers in our Frequently Asked Questions section. And if you’re just getting started, you might want to explore our blog where we explain some BoxUp basics in greater detail.


Or, Let's Chat.

Live chat is available from 8:00 am – 7:00 pm, Monday through Friday. Our representatives (they are real people, not bots!) are happy to help you when you’re stuck. You are welcome to submit a ticket if you need help after those hours or while we are busy with another customer. If you have an ad blocker, please disable it to access our chat window on any page.

Boxline, Open.

Sometimes, nothing beats a live conversation. We get it. We feel that way too. Give us a ring and we’ll route your call to the person who can best solve your problems.

If you know for sure who you are looking for, start with this list:

  • Sales: Jon extension 115, Jake extension 105
  • Art Production: Heather extension 108
  • Invoicing: Frank extension 144
  • Order Information: Laura extension 113